FREQUENTLY ASKED QUESTIONS
What do I register as? Enthusiast, Workshop or Salesperson ?
How do I earn points when purchasing Liqui Moly products as a Workshop or Enthusiast ?
Will I earn points as a Workshop or Enthusiast if I don’t buy on my account at associated retail partners ?
Returning products or credit notes, what happens to my points ?
How do I redeem points ?
Do I always have to buy at the same associated retail partner ?
Can I transfer my account if I move to another Goldwagen Branch as a salesperson ?
Can I use any phone/Tablet ?
Are my personal details safe ?
Who do I call for help when I get stuck ?
Do you have product liabilities ?
What happens if I lose my phone ?
I can’t log in due to invalid credentials
How regularly should I update my app ?
Where can I view the latest notifications to stay up to date ?
What should I remember in order to make sure I don't miss any points for my Liqui Moly purchases ?
I already have a workshop account with Goldwagen or an associated ADVANTAGE retail partner, is that sufficient to earn points ?
How often are point updated ?
Do my points expire ?
What is the function of the Shopping list?
Can I buy Points to purchase rewards on the app ?
Where can I find more information on the product range available ?
Will I earn points if I buy from an associated retail partner outside of RSA ?
On the oil guide I get 5+ recommended products, which one should I choose?
How would I know that the correct reward was selected ?
How would I know that my receipt were successfully captured ?
When will my order be delivered ?
What is the difference between My Garage and the Oil Guide ?
Rewards may differ from pictures, these are for illustrative purposes only.
